Working at Belong Wigan Care Village

2021 targeted inspection: 'Staff were observed to use PPE appropriately'; whole home testing, enhanced cleaning, isolation protocols; per 2018: open culture for incident reporting and learning shared nationally.

Per 2018 comprehensive inspection: Staff said 'I love working here', 'It's home from home'; 'morale in the place is lovely', team works to strengths and 'mucks in'.

Per 2018 comprehensive inspection: 'High staffing levels meant support workers and ancillary staff had time to spend with people. Call bells were promptly answered'; over-recruited with experienced staff filling gaps.

Per 2018 comprehensive inspection: 'The service had achieved a platinum rating for Investors in People'; staff supported for level 5 management and nursing qualifications, specialist training including Oomph! and dementia assessments.

Per 2018 comprehensive inspection: Staff described the registered manager as 'fantastic manager, extremely fair and understanding', 'brilliant', and 'helps us out a lot'.

Per 2018 comprehensive inspection: Multiple innovative programmes including Oomph!, Reader scheme, VR gym/spin fit, falls prevention classes; 'reduced the number of reported falls' and 'hospital admissions had fallen by 21%'.