Last updated: 10 February 2026
"Strong training and supportive managers foster an open culture, but unclear staff retention and basic activities hold it back."
Lessons learned from prior medicines concerns; improvements including admission checklist, diabetes training and daily health observation reviews implemented.
Per 2019 comprehensive inspection: Open culture where staff feedback was gained and used for improvements; staff felt supported by approachable managers.
Per 2019 comprehensive inspection: There were enough staff available who were deployed effectively to ensure people received support when needed.
Per 2019 comprehensive inspection: Ongoing training programme with staff encouraged to develop skills for progression; awards for apprenticeships and frailty academy courses; diabetes training arranged (2022).
Per 2019 comprehensive inspection: Staff spoke positively about the registered manager, describing them as approachable, supportive with an open-door policy.
Per 2019 comprehensive inspection: Experience co-ordinator in place; regular activities including gym, baking, exercise sessions, board games and Belong Village community access.
Staff numbers meet daily needs but no details on agency use or long-term staff retention to keep workloads easy.
Per 2019 comprehensive inspection: 'there were enough staff available who were deployed effectively'
Activities programme has variety like gym and baking but lacks specialist approaches to enrich the working day.
Per 2019 comprehensive inspection: 'people accessed the gym regularly... baking sessions... exercise sessions'
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp