Last updated: 9 February 2026
"Supportive management and proud motivated staff with innovative activities, but some complaints about staffing in one household."
2022 IPC inspection: assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks, clean premises, colour coded isolation tracker; per 2019: incidents monitored and action taken, e.g. falls reduced after sensor change
Per 2019 comprehensive inspection: Staff were extremely proud to work for Belong and were clearly motivated and compassionate... The staff team were dedicated and enthusiastic and all spoke with pride
Per 2019 comprehensive inspection: There were enough sufficiently qualified and trained staff... We received some negative comments around staffing in one particular household... currently under review as people's needs had changed
Per 2019 comprehensive inspection: Staff received ongoing training, supervision and appraisals... access to college courses at the local college to increase their qualifications and skills
Per 2019 comprehensive inspection: People, their relatives and staff spoke positively about the management... approachability and responsiveness of the manager. Staff felt recognised and supported to progress... 'I absolutely love my job'
Per 2019 comprehensive inspection: full-time experience co-ordinator... 'silver fit' programmes... interactive train... interactive 'window'... staff had fundraised... involved family members and the local community
Staffing is adequate to meet needs with adjustments when required, but there were some complaints about levels in one household under review
Per 2019 comprehensive inspection: We received some negative comments around staffing in one particular household. They advised that this was currently under review as people's needs had changed in the household
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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