Working at Belong Crewe Care Village

Staff trained in safeguarding, safe recruitment and medicines; risks assessed and updated post-incidents like falls, with monitoring and learning from external events.

Staff felt supported and part of a team with common values; 'The managers here do not just look after those living here. They look after us as well.' Staff described growing in confidence and wanting to return.

People were supported by a consistent staff team; staff felt there was sufficient staff available to support people as they wanted, with additional support provided when needed.

Staff members had individualised development plans, were supported as dementia champions, achieved Gold Standard Investors in People, and progressed to nursing with funded specialist training like GSF and Namaste.

The management team was approachable and demonstrated strong leadership. They displayed the provider's core values and engaged community partners in initiatives which enhanced people's experiences.

Multiple innovative programmes including Namaste Care, dementia-friendly dance/swimming, intergenerational school projects, Silver Rainbows partnerships, pets therapy, with outcomes like reduced hospital admissions and improved engagement.