Working at Belmore Lodge
Milford Road, Lymington, SO41 8DJ
Operated by Colten Care (2003) Limited
56 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive management, strong training and positive culture, but staffing lacks details on retention alongside the manager splitting time between two homes."
Safety & Risk
8/10
✓
People were protected from avoidable harm as risk assessments had been carried out, were regularly reviewed... Accidents recorded and reviewed daily by senior manager with actions to prevent reoccurrence.
Staff Culture
8/10
✓
The culture of the home was open and transparent... Staff spoke positively about their roles and the teamwork and described how they had embraced the organisations values.
Staffing Levels
6/10
✓
People were supported by enough staff to meet their needs. Staffing levels were reviewed monthly and adjusted, such as adding a float staff member based on call bell audits.
Training & Dev
8/10
✓
Staff had completed induction, ongoing training including Care Certificate, funded diplomas, senior courses, and regular supervision with professional development opportunities.
Management
8/10
✓
The registered manager engaged with staff at all levels recognising their diversity, providing support tailored to their individual needs. Staff described the manager as accessible and supportive.
Programmes
7/10
✓
A monthly activity planner provided details of several activities... Activities available seven days a week including community links, fundraising, gardening, intergenerational projects with school children.
Points to consider
Staffing levels meet needs with tweaks like extra float workers during busy times, but no details on low staff turnover or minimal agency use.
People were supported by enough staff to meet their needs... Findings from a call bell audit had led to an additional member of staff on each floor acting as a float
Manager splits time 50/50 between this home and another nearby one, which might limit hands-on presence some days.
The registered manager oversaw two homes which were in close proximity... I spend roughly 50/50 between here and Woodpeckers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews