Last updated: 9 February 2026
"Proud staff feel valued and supported with a stable team and good training, but staffing lacks extras for unhurried care and activities aren't innovative."
Systems were in place to safeguard people from abuse. Effective arrangements were in place to learn lessons when things went wrong.
Staff told us they were proud to work for the service and spoke of the positive support they received from the management team. One said, 'I feel privileged to work here, I get a great deal of job satisfaction.'
Most people told us there was enough staff employed to meet their needs. People were cared for by a consistent and stable staff team.
Training was delivered by the provider's own in-house trainer in a wide range of areas which included diabetes and oral hygiene.
The management team were open and approachable which allowed people to share their views and raise concerns.
Since the last inspection two activities coordinators had been employed so they now covered 365 days of the year.
Staff numbers are enough to meet needs but no sign of extra hands for unhurried personalised care.
Most people told us there was enough staff employed to meet their needs.
Activities run every day with two coordinators and outings but nothing specially innovative to vary the work.
Since the last inspection two activities coordinators had been employed so they now covered 365 days of the year.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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