Last updated: 9 February 2026
"Staff feel like a big family and well supported by approachable management, but basic activities make the job mostly routine care."
2021 IPC inspection assured on infection prevention, PPE, hygiene, social distancing; testing issue fixed immediately. Per 2017: good safeguarding, risks, medicines.
Per 2017 comprehensive inspection: Staff said 'I love working here – it's like a big family'; 'We all work well together'; enjoyed work and felt valued.
Per 2017 comprehensive inspection: 'There were enough staff to meet people's needs'; agency rarely used as staff worked additional hours for absences.
Per 2017 comprehensive inspection: Induction, shadowing and training in moving/handling, first aid, safeguarding; supervisions provided. 2021: infection control training.
Per 2017 comprehensive inspection: Staff said 'The registered manager is approachable' and felt 'well supported'; regular staff meetings, supervisions and audits with actions taken.
Per 2017 comprehensive inspection: Activities included day service visits, shopping trips, baking cakes, DVDs, walks and holidays.
No activities coordinator or special programmes, just basic outings, baking and walks so the job stays mostly routine care.
Examples of these included; visits to a day service, shopping trips to local towns, helping to bake cakes, watching favourite DVDs, walks out in the local village and going on holidays. Per 2017 comprehensive inspection
Enough staff usually but they cover gaps by working extra hours rather than always having the full team in place.
when there were staff absences, staff employed in the home worked additional hours. This mean that agency staff were rarely used. Per 2017 comprehensive inspection
Only standard training on basics like moving people and safeguarding, no specialist courses or funded qualifications for career growth.
they undertook training in a range of topics relevant to their role. These included moving and handling; emergency aid; food hygiene; safeguarding and person-centred care. Per 2017 comprehensive inspection
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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