Working at Belmont Lodge Care Centre
392-396 Fencepiece Road, Chigwell, IG7 5DY
Operated by Diomark Care Limited
46 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Up-to-date training, positive staff culture and varied activities, but no registered manager yet and unclear staff stability."
Safety & Risk
6/10
✓
The service was working within the principles of the MCA. All DoLS applications were current and appropriate. Staff had received training around MCA and DoLS.
Staff Culture
6/10
✓
Staff were positive about the care and support being provided at the service. One staff member told us, 'I think people are getting good care.'
Staffing Levels
5/10
!
At our last inspection staff did not always have the knowledge and skills to support their role. This was a breach of Regulation 18... Enough improvement had been made at this inspection and the provider was no longer in breach of Regulation 18.
Training & Dev
6/10
✓
Staff were up to date with all their training and we were able to observe staff diffuse situations that could have escalated without intervention.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed who was in the process with registering with CQC.
Programmes
6/10
✓
A programme of events and activities which considered people's cultural needs... The activity organiser... used national and community days... exercise sessions, craft, gardening clubs and activities that included life skills.
Points to consider
No permanent manager registered yet, even though a new one has been appointed and is applying.
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed who was in the process with registering with CQC.
Staffing is adequate after fixes to past problems, but no info on stable team or low agency use.
Enough improvement had been made at this inspection and the provider was no longer in breach of Regulation 18.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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