Last updated: 9 February 2026
"Up-to-date training, positive staff culture and varied activities, but no registered manager yet and unclear staff stability."
The service was working within the principles of the MCA. All DoLS applications were current and appropriate. Staff had received training around MCA and DoLS.
Staff were positive about the care and support being provided at the service. One staff member told us, 'I think people are getting good care.'
At our last inspection staff did not always have the knowledge and skills to support their role. This was a breach of Regulation 18... Enough improvement had been made at this inspection and the provider was no longer in breach of Regulation 18.
Staff were up to date with all their training and we were able to observe staff diffuse situations that could have escalated without intervention.
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed who was in the process with registering with CQC.
A programme of events and activities which considered people's cultural needs... The activity organiser... used national and community days... exercise sessions, craft, gardening clubs and activities that included life skills.
No permanent manager registered yet, even though a new one has been appointed and is applying.
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed who was in the process with registering with CQC.
Staffing is adequate after fixes to past problems, but no info on stable team or low agency use.
Enough improvement had been made at this inspection and the provider was no longer in breach of Regulation 18.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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