Working at Belmont House Devon Ltd

Risks were assessed and monitored, safeguarding systems in place with referrals made, incidents reviewed, and medicines managed safely with PRN protocols and audits.

Staff told us they enjoyed working at the service and felt well supported. One staff member said, 'The management are lovely and easy to talk to and if I had a problem, I would not hesitate to go to them. They are very inclusive, I feel listened to and valued.'

There were enough staff available on each shift to ensure people were cared for safely. People said, 'I think there's enough staff, they are always around when I need them. I never have to wait.'

Staff had access to online training tailored to needs, such as dementia and catheter training. A staff member told us, 'The training here has been very good, there is a lot of online courses but there are also things like catheter training inhouse.'

People told us the home was well managed and the registered manager was approachable and accessible. Staff told us they enjoyed working at the service and felt well supported by the management team.