Working at Belmont Castle
Portsdown Hill Road, Havant, PO9 3JY
Operated by Olympus Opco LTD
40 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff receive good training and supervision with robust safety measures, but no registered manager and occasional agency staff use hold it back."
Safety & Risk
8/10
✓
Enough improvement had been made... provider was no longer in breach... Appropriate systems were in place... to protect people from the risk of abuse... robust process in place to monitor incidents.
Staff Culture
6/10
✓
Staff were proud of the service. All said they would recommend the Belmont Castle as a place to work... Staff communicated well between themselves, and all spoke of working as a team.
Staffing Levels
6/10
✓
Staffing levels were appropriate to meet people's needs... Short term staff absences were usually covered by a member of the management team or existing staff members undertaking additional hours. When required, agency staff were sourced.
Training & Dev
7/10
✓
Staff completed a range of training to meet people's needs, which was refreshed... supported to gain vocational qualifications relevant to their roles... received one-to-one sessions of supervision... Yearly appraisals were also completed.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A new manager had been recruited and had commenced employment shortly before the inspection.
Programmes
6/10
✓
Two activities coordinators were employed covering seven days a week... There was a range of activities available... seated exercises, games, sensory relaxation, music, singing.
Points to consider
No permanent manager in place, as the new one has only just started.
The service did not have a manager registered with the Care Quality Commission. A new manager had been recruited and had commenced employment shortly before the inspection.
Staffing is sufficient but they sometimes use agency staff to cover short absences.
Short term staff absences were usually covered by a member of the management team or existing staff members undertaking additional hours. When required, agency staff were sourced.
Activities are regular with two coordinators but basic like games, exercises and music, so shifts are still mostly routine care.
Two activities coordinators were employed covering seven days a week... seated exercises, games, sensory relaxation, music, singing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews