Working at Belmont Care Home

Quality checks and oversight are weak so problems like medication issues are not spotted early enough.

The governance and quality assurance systems were not robust enough to effectively monitor areas where requirements were not met in a timely manner. This placed people at risk of harm. This was a breach of regulation 17.

Not all staff are trained on handling certain medicines like creams and powders, and regular supervision is missing for some.

Not all staff who handled medicines had received training in medicines management such as topical creams... staff did not always receive one to one supervision in line with best practice.

Medication rounds take too long causing delays for time-critical drugs like Parkinson's medicines.

We observed the medicines round on the day of the inspection was long and finished late. This impacted on people who were prescribed time specific medicines such as Parkinson's medicines... delayed by over two and half hours.