Working at Belmont
Stone Street, Ashford, TN25 6DF
Operated by Counticare Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff protect people well from harm with safe medicines, good training and an open culture, but lack details on staff retention and a dedicated activities coordinator."
Safety & Risk
8/10
✓
Staff understood how to protect people from the risk of abuse. Medicines were managed safely with monthly audits. Accidents and incidents had been recorded appropriately and learning shared.
Staff Culture
7/10
✓
The registered manager and members of the staff team described the culture of the service as 'an open culture that remains open to new ideas.' Internally, staff worked well together.
Staffing Levels
6/10
✓
There were sufficient numbers of staff on duty to meet people's assessed needs. The registered manager reviewed staffing levels weekly.
Training & Dev
7/10
✓
Training was reviewed and updated appropriately with additional courses such as 'heart health', 'diabetes care' and 'positive behavioural support'. Staff received regular training and supervision.
Management
7/10
✓
Staff said they were listened to and suggestions discussed and implemented. The registered manager had good management oversight.
Programmes
6/10
✓
People took part in a range of activities which they had chosen and enjoyed including trips to the seaside and the zoo, day centre attendance, film nights, arts and crafts, growing vegetables.
Points to consider
Staff numbers meet needs with rotas covering one-to-one support, but no details on staff staying long-term or agency use.
There were sufficient numbers of staff on duty to meet people's assessed needs. We reviewed two month's rotas which confirmed that five staff were on duty during the day with two support staff at night.
Varied activities like outings, crafts, gardening and community trips add interest, but no dedicated coordinator or specialist programmes.
trips to the seaside and the zoo, day centre attendance, film nights, and arts and crafts sessions... growing some of their own vegetables including tomatoes, cucumbers and carrots.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews