Last updated: 10 February 2026
"Happy staff feeling like a big family with strong safety, but vacancies make staffing unstable and activities lack a dedicated coordinator."
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks, up-to-date policy.
Per 2018 comprehensive inspection: Staff happy working there; 'I love it here. We are a big family'; open culture with staff meetings.
Per 2018 comprehensive inspection: 'Enough staff to meet needs safely'; 'staff always around'; vacancies actively recruited to.
Per 2018 comprehensive inspection: Training in safeguarding, moving/handling, dementia; opportunity for qualifications; regular supervision and competency checks.
Per 2018 comprehensive inspection: Registered managers promoted open culture, acted on feedback; staff said 'I love it here. We are a big family.'
Per 2018 comprehensive inspection: Activity programme with entertainers, outings to pantomime/theatre, games, petting animals.
Staffing gets the job done but vacancies mean it is not fully stable yet.
Staff vacancies were actively being recruited to and interviews for prospective staff were planned.
Activities programme has trips and games but no dedicated coordinator for more variety.
There was an activity programme displayed in the service, which identified the activities that were planned. This included visits from entertainers and outings.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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