Working at Bellsgrove Care Home

Staff understood and managed risks and were aware of their responsibilities to safeguard people. Staff managed medicines well and involved people in planning any changes.

There were enough safely recruited staff to meet people’s needs. We observed call bells were responded to in a timely manner, and staff were not rushed and had time to engage with people.

On the whole, staff were up to date with all other training modules. The registered manager told us, “Training is mostly up to date. We’ve had a recent push on this.”

There was a variety of activities and entertainment options available to people, such as quizzes, walks in the local community and sitting in the garden. People and relatives felt there were enough activities to keep people busy and engaged.