Last updated: 9 February 2026
"Innovative programmes and a strong team ethos with good staffing and training, but no registered manager in place."
We did notice that some topical creams records were not always completed... We had picked up on some minor errors in people's MAR charts.
Staff said there was a strong team ethos and staff said they received good support from their colleagues. A staff member told us, 'I feel supported by the manager and the team.'
People were supported by sufficient numbers of appropriately skilled staff to meet their needs and keep them safe. The rota was planned using an active support approach.
Staff had the training and support they needed to carry out their roles effectively. All staff attended an induction when they started work and had access to ongoing training.
There was no registered manager in place. A new manager had started at the service in March 2018 and had submitted their application to register with the Commission.
The service had a horticultural service, shop, catering facility and craft studio on site. Staff used innovative... electronic 'proxtalker'... We are currently working with BILD on a PBS programme.
No permanent manager in post, even though a new one started recently and applied to register.
There was no registered manager in place. A new manager had started at the service in March 2018 and had submitted their application to register with the Commission.
Only standard training like induction and ongoing courses, no funded qualifications or career development.
All staff attended an induction when they started work and had access to ongoing training.
Staffing is adequate and flexible but nothing special like long team stability or no agency use.
People told us they felt there were enough staff available to support them... staffing levels were adjusted on a daily basis depending on what people were doing.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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