Last updated: 10 February 2026
"Exceptional person-centred culture with highly motivated long-term staff alongside innovative activity programmes and strong leadership."
2022 IPC inspection: Assured on all infection prevention including PPE, testing, cleaning and outbreak management; per 2020: effective safeguarding, risk assessments, safe medicines and incident analysis.
Per 2020 comprehensive inspection: Highly motivated staff with long-term retention, stable leadership fostering person-centred culture, staff and professionals describe exceptional support and teamwork.
Per 2020 comprehensive inspection: Enough staff deployed for personalised care, good levels confirmed by people and relatives, long-term retention of staff; 2022: measures mitigated COVID staff pressures.
Per 2020 comprehensive inspection: Staff accessed varied training programme with supervisions and appraisals up-to-date, including advanced end of life care training.
Per 2020 comprehensive inspection: Registered manager visible and proactive with open-door policy, strong leadership praised by staff, relatives and professionals.
Per 2020 comprehensive inspection: Multiple innovative programmes including resident sweet shop, intergenerational yoga, restaurant evenings, community care homes group recognised as good practice innovation; imaginative pandemic activities per 2022.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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