Working at Bell House Care Home Limited

Medication is not handled safely, with wrong records, signing before applying creams, and stock problems not checked.

Medicines were not always managed safely. People did not always get their medicines as prescribed. Records for topical medicines were not completed correctly. Where issues were identified in the home's stock record system, action was not taken to investigate this.

Night staff are not trained to give medication, so residents have to wait for on-call help.

Night staff were not trained in medicine administration this meant that people would have to wait for on-call staff to attend if when required medicines were needed.

Managers have not fixed ongoing medication safety issues despite previous inspections.

Not enough improvement had been made at this inspection and the provider was still in breach of regulation 12.