Last updated: 9 February 2026
"Staff feel listened to by approachable managers in an open culture that encourages raising concerns, with effective incident management."
The service managed incidents affecting people’s safety well. Staff recognised incidents and reported them appropriately. The manager investigated incidents and shared lessons learned with the staff team.
“Belgrave Lodge practices an open culture, also supports and encourages staff to raise any concerns to the manager.”
Staff said they felt listened to if they raised concerns. Comments included “(The) manager and senior team take concerns about people's care seriously” and “Our managers are approachable and do listen when I have any concerns.”
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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