Working at Belford House
Lymington Bottom, Alton, GU34 5AH
Operated by Belford Care Limited
42 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management, positive culture and strong safety practices shine through, but routine activities and bank staff use limit team continuity."
Safety & Risk
8/10
✓
Per 2021: Assured provider preventing infections, using PPE effectively, accessing testing, promoting safety through layout/hygiene, up to date policy. Per 2019: Risks assessed/managed, incidents analysed with learning shared, medicines safe with minor gaps addressed immediately.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Positive culture with open communication, staff confirmed they felt able to raise issues which were addressed, 'You said, we did' board. Per 2021: Staff felt well supported.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: No current staff vacancies and no use of agency staff, only provider's own bank staff; registered manager completed weekly analysis of dependency levels to ensure sufficient staffing.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Provider had own part time trainer, staff received variety of mandatory training including dementia and moving/handling, regular supervisions, supported to undertake further professional qualifications.
Management
8/10
✓
Per 2021: Staff felt well supported both by the provider and the registered manager. Per 2019 comprehensive inspection: Registered manager visible on the floor with good oversight, staff saw manager regularly and felt able to raise issues.
Programmes
6/10
✓
Per 2021: Full range of activities including walks, group activities and bedroom activities like flower arranging, Valentines cards, planting seeds. Per 2019: Activities coordinator provided craft, singalongs, pamper sessions, outings, entertainers, junior assistants.
Points to consider
Varied activities and outings make the days more interesting than routine care, but no specialist programmes or innovative approaches to really enrich the role.
There was a full range of activities for people, including walks. In addition to group activities, there were activities for those people in their bedrooms, which reflected the group activities, for example, flower arranging, making Valentines cards and planting seeds.
Staffing meets needs with no agency or vacancies, but bank staff are used which can affect team continuity.
There were no current staff vacancies and there was no use of agency staff, only the provider's own bank staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews