Last updated: 10 February 2026
"Visible leadership and strong safety practices create a supportive culture, but staffing might strain when fuller and activities lack variety."
People were kept safe from abuse and avoidable harm and received their medicines on time and as prescribed. Staff were recruited safely and deployed... to meet people's needs.
Staff felt supported by management... People and staff spoke highly of the registered manager... 'They are very approachable, we are able to go to them at any problems day or night.'
There were enough staff to keep people safe and a contingency plan in place to cover illness or leave. Staff told us, 'Absolutely there is enough staff, when we get more people coming into the service the staffing levels will be reviewed.'
Staff received training specific to their role. Staff felt supported... and received regular supervisions... 'If there is anything we want to train on, they will arrange it for us, they want us to progress.'
Both the provider and registered manager were a visible presence in the service and promoted an open, learning culture. The registered manager was open and approachable.
Arrangements for social activities met people's individual needs... The service had focused on activities to ensure these were person-centred... One person told us they were completing a catering course at the local college.
Staffing is enough to keep people safe with a backup plan for sickness, but no details on avoiding agency or keeping workloads light when the home is fuller.
There were enough staff to keep people safe and a contingency plan in place to cover illness or leave. Staff told us, 'Absolutely there is enough staff, when we get more people coming into the service the staffing levels will be reviewed.'
Some person-centred activities like college courses and hobbies, but no activities coordinator or regular variety of events to make shifts more interesting.
The service had focused on activities to ensure these were person-centred and catered for all the people in the service. One person told us they were completing a catering course at the local college.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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