Last updated: 10 February 2026
"Experienced leadership, long staff retention and robust safeguarding, although limited details on activities programmes."
Safeguarding processes protected people from the risk of abuse or harm. Records demonstrated appropriate referrals had been made and outcomes of investigations shared to ensure lessons were learnt.
Staff told us it was a good place to work, and they received good support from the registered manager. Staff said they were encouraged to have open and honest conversations about anything they had witnessed that did not feel right.
Staff picked up extra shifts and worked flexibly to reduce the need to use agency staff. Many of the staff had worked at the service for a long time. One staff told us they had worked at the service for over 30 years.
There was a robust induction programme for new staff and comprehensive range of ongoing training and development opportunities. Staff received supervision which provided the opportunity to discuss their personal development.
The service was led by an experienced registered manager who knew people well. Management oversight and robust governance processes supported the delivery of safe person-centred care.
Not covered in detail in 2024 assessment; previous comprehensive inspection (2018) more than 2 years old.
No details on activities programmes or coordinator, so the role may mostly involve routine personal care.
Staff took time to sit and talk with people and facilitate activities (no further specifics provided in 2024 assessment).
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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