Last updated: 10 February 2026
"Supportive management and positive culture with excellent activities and programmes plus strong safety, although staffing relies on overtime or agency workers."
2021 targeted inspection: Assured on all infection prevention questions including PPE, cleaning, visitor processes; per 2019: Safe medicines management, safeguarding training, incident analysis.
Per 2019 comprehensive inspection: Staff: 'This is like my second home. They have really invested in me'; positive culture described.
Per 2019 comprehensive inspection: 'There were enough staff... Any shortages are covered by overtime or an agency.'
Per 2019 comprehensive inspection: Staff spoke positively about training including 'mandatory plus extra ones'; monitored via matrix with quarterly supervision.
Per 2019 comprehensive inspection: Experienced registered manager in post over four years; staff: 'The management really look after the staff, they are very approachable...'
Per 2019 comprehensive inspection: 'Magic table' improved one person's independence; full weekly programme by coordinator, school visits, Jewish Aging Project, community groups.
Staffing is adequate but relies on overtime or agency workers for any shortages.
Per 2019: 'Any shortages are covered by overtime or an agency.'
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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