Last updated: 9 February 2026
"Staff feel supported by managers and enjoy positive teamwork, but basic training and limited activities hold it back."
Sufficient risk assessments were in place... Medicines were being managed safely. Systems were in place to protect people from the risk of abuse. Incidents had been reviewed to learn from lessons.
Staff told us there was an open and positive culture at the service. 'We have good team work, we have good manager, everyone is supportive...'
There were appropriate numbers of staff on duty to support people safely. A staff member told us, 'We have enough staff to support people safely.'
Staff had completed training in mandatory areas such as moving and handling, first aid and safeguarding. Regular supervisions had been carried out.
Staff told us they felt supported. A staff member told us, '[Registered manager] is a good manager and the assistant manager is very good also. They all support me if I need anything.'
People were supported with activities. People's preferences with activities were recorded and there was a weekly activities planner in place. Photos showed that people participated in a number of activities, which included accessing the community.
Only standard training like first aid and moving people, no specialist courses or funded qualifications to help you grow in your career.
Staff had completed training in mandatory areas such as moving and handling, first aid and safeguarding.
Staff numbers are enough for safe care, but nothing special like low agency use or great team stability to keep workloads light.
There were appropriate numbers of staff on duty to support people safely. A staff member told us, 'We have enough staff to support people safely.'
Just a weekly planner with community outings, no activities coordinator or special programmes to make your shifts more varied and fun.
there was a weekly activities planner in place. Photos showed that people participated in a number of activities, which included accessing the community.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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