Last updated: 10 February 2026
"Strong leadership from the registered manager and supportive culture for staff, but no activities programme and gaps in specialist training hold it back."
While risks were generally well managed, some assessments lacked detail. Staff generally handled medicines well, though there were some recording issues.
Staff told us they felt well supported by the registered manager. One staff member said “[Registered manager] is absolutely fantastic, he always helps when needed.”
Staffing levels were appropriate, but some agency staff would not have enough information to support this person.
some care workers did not have a higher level of training with regards to specific conditions to ensure they could support people effectively. One staff member told us “I think some of the training could be more in depth, in can be hard here at times.”
The registered manager set a strong example, fostering a culture where people and staff felt comfortable raising concerns. The registered manager received high praise for their positive impact.
No creative activities, engagement programmes, or distinctive approaches mentioned; report focuses on routine personal care and staff interactions.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of structured activities, dedicated coordinator, or creative programmes; only routine staff engagement and 1-1 support described.
Only basic training with gaps in specialist skills for complex needs, making some shifts harder.
some care workers did not have a higher level of training with regards to specific conditions to ensure they could support people effectively.
Gaps in risk assessments like choking details and medication records like missing open dates.
a person who was at risk of choking, did not have a separate choking risk assessment... no date recorded on the bottle.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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