Last updated: 10 February 2026
"Staff feel valued in an open culture with enough staffing and solid training, but no registered manager and basic activities hold it back."
Steps had been taken to safeguard people from abuse and risk assessments were in place. Medicines were managed in a way that was safe.
Staff spoke positively about the leadership team and there was a shared and open culture at the service.
There were enough staff working at the service to support people in a safe way. The manager told us staffing levels were agreed with the local authority based upon people’s needs.
Staff undertook training to support them in their role. Staff told us how they were given access to support and training to do their jobs.
The service did not have a registered manager in place. There was a manager who was responsible for the day to day running of the service.
People told us they liked the activities they were supported with. One person said, “I like baking cupcakes. I like colouring and going to the pub.”
No permanent manager in post, so less leadership stability and oversight for staff.
The service did not have a registered manager in place. There was a manager who was responsible for the day to day running of the service.
Only basic activities like colouring, baking and arts and crafts, no coordinator or varied programme to enrich the working day.
People told us they liked the activities they were supported with. One person said, “I like baking cupcakes. I like colouring and going to the pub.”
Only standard training mentioned with no specialist courses or funded qualifications for career growth.
Staff undertook training to support them in their role. Staff told us how they were given access to support and training to do their jobs.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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