Last updated: 10 February 2026
"Approachable management and positive team culture stand out, but staffing gets stretched when residents are poorly and medicines management needs improvement."
Some improvements were needed in relation to guidance for staff on how to mitigate risks and manage medicines effectively.
Staff spoke positively about how the service was run, and there was a culture of teamwork within the home. One member of staff shared, “I love the atmosphere and the way the residents are looked after. We all get on.”
Most staff told us there were sufficient staffing levels to meet people’s needs, although acknowledged this could be more challenging if people were poorly.
Staff had access to a variety of training relevant to their roles, and professional development was encouraged. One staff member commented, “We are encouraged to develop and step up into roles.”
The registered manager was visible across the home, and people, families, and staff found them approachable and responsive when concerns were raised.
There are activities. There are quizzes and the children from the school have been in three times. We have sing-a-longs and artist’s come in.
Staffing is usually enough but gets busy and stretched when residents are poorly.
Most staff told us there were sufficient staffing levels to meet people’s needs, although acknowledged this could be more challenging if people were poorly.
Activities like quizzes, singalongs and school visits happen regularly but recent team changes meant few were seen on inspection day.
There had been recent changes to the activity team and during our inspection we only observed limited activities and stimulation for people.
Medicines not always stored at right temperature or given on time, and risk plans lack enough guidance for staff.
improvements were needed to ensure they were kept at the correct temperature to maintain their effectiveness. Medicines that needed to be administered at specific times were not always given in line with guidance.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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