Working at Beechwood

Unreported bruising and medication errors like unclear feeding tube instructions mean safety risks for residents and staff.

One person’s care records showed 2 instances of unexplained bruising which had not been recorded on an incident form or investigated... Medicines were not managed safely.

Activities coordinator left causing gaps, so mostly routine care with residents bored and little variety.

People said there had been a gap in activities recently as the activity co-ordinator had left... One person said, 'It’s boring, there’s nothing to do.'

Weak oversight lets safety and care plan issues build up without fixes spotted early.

Governance systems were ineffective in ensuring quality and safety... failed to detect or resolve key issues.