Working at Beechwood House
1 Priory Gardens, Stockton-on-tees, TS20 1BJ
Operated by Milewood Healthcare Ltd
5 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Approachable manager, strong training and close team culture impress, but no time for unhurried care and lack of activities coordinator hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
8/10
✓
A staff member said, “We work closely as a team to look for best ways to support people, learn lessons from what we have tried and really make a positive difference for each person.”
Staffing Levels
7/10
✓
The staff group had remained stable for a number of years. People confirmed there were always enough staff on duty.
Training & Dev
8/10
✓
The provider and registered manager promoted a learning culture where staff had access to a wide range of training, which equipped them with the skills and knowledge to work well with people. Staff found the training really supported them.
Management
8/10
✓
Staff told us the registered manager was approachable and really encouraged them to go the extra mile.
Programmes
7/10
✓
With support from the registered manager, one of the staff members had worked with the local authority to set up a LGBTQ+ forum. The staff team with the people ran the annual PRIDE events from the home.
Points to consider
Staffing covers all shifts with a stable team, but no staff comments on light workloads or time for unhurried care.
People confirmed there were always enough staff on duty.
Varied community events like PRIDE and theatre groups enrich the role, but no dedicated activities coordinator or specialist therapy training for staff.
People discussed how they had been encouraged to become involved in the community and pursue their interests. For example, one person told us about their active involvement in a local theatre group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews