Working at Beechwood
5 Old Grove Close, Hindhead, GU26 6GG
Operated by Voyage 1 Limited
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by strong management and a positive culture, but staffing shortages with heavy agency use and medication record issues hold it back."
Safety & Risk
6/10
✓
MARs were not consistently completed, missing route of administration, people's allergies and directions for use, though addressed post-inspection.
Staff Culture
8/10
✓
Staff were complimentary about the leadership and culture in the service which was open and inclusive. 'The atmosphere is very good here.'
Staffing Levels
5/10
!
Relatives told us they felt there were sufficient staff but one member of staff told us, 'We are short of staff and have a lot of agency.'
Training & Dev
7/10
✓
Staff had undertaken training for learning disabilities and autism awareness for permanently employed staff, completed The Care Certificate, with regular supervisions.
Management
8/10
✓
Staff were complimentary about the registered manager and told us they were able to raise concerns. '[Registered manager] is really lovely. The atmosphere is lovely.'
Programmes
6/10
✓
People had individual activities plans tailored to their needs, regularly visited a specialist activity centre, with access to hydrotherapy resource centre.
Points to consider
Staff say they are short on permanent workers and rely on a lot of agency staff.
We are short of staff and have a lot of agency. The agency who do come have been coming for years and so we know them well.
Medication records sometimes miss key details like allergies and how to give the medicine.
MARs which were missing the route of administration (how the medicine is to be taken), people's allergies and directions for use.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews