Last updated: 10 February 2026
"Staff feel valued and well-supported with good training opportunities, but managers sometimes miss checking end of life care plans and accident follow-ups properly."
People felt safe... Care plans and risk assessments meant peoples' safety and well-being were protected. We observed medicines being given safely to people by appropriately trained staff
Staff were positive about their roles and felt valued for the work they did... 'The managers look after our wellbeing as well as the residents, it makes me feel valued'
There were enough staff to support people safely. Staffing levels were assessed based on people's care needs. These levels were reviewed daily
The provider supported staff personal development providing opportunities for training in areas of interest... supported to do her assistant practitioners' course
The home had an effective management team which provided good leadership for staff and communicated effectively... Staff told us the management team were supportive
Per 2019 comprehensive inspection: People and relatives told us they were impressed with the range of activities provided and spoke highly of the activity co-ordinators
Managers sometimes miss checking details like end of life care plans and accident follow-ups properly.
there was a lack of oversight on care delivery in respect of end of life care... incident and accident forms were completed but there was a lack of documented analysis and follow up
Accident records lack full follow-up actions to stop repeats happening.
not all were recorded with an outcome and action... there was not always documented evidence that stated the immediate action taken to prevent a re-occurrence
Staffing is adequate but nothing special, with no details on low agency use or strong team stability.
There were enough staff to support people safely... People told us staff were available when they needed them
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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