Working at Beechwood Care Home

Medicines were managed safely. However, some improvements were needed within the guidance and records for some medicines such as creams and patches. Further information was needed for the variable dose. Where people required their medicines covertly, the guidance was not clear and needed reviewing.

The registered manager had improved the culture of the service. Staff told us they were happy with the improvements to staffing and communication.

The registered manager had made significant improvements in reducing the use of agency care staff. On the day of our inspection there was one agency nurse on duty who had worked at the home regularly. This was a reduction of 90 percent.

Staff training levels were improved to ensure staff skills were maintained. Staff training figures had improved to 98 percent since our last inspection were less than 50 percent of staff were trained. More regular one to one supervision sessions were completed and recorded.

There was a noted improvement in management and provider oversight. The quality assurance processes in place were more effective. More opportunities for people and their relatives to engage with management were put in place.