Last updated: 10 February 2026
"Strong safety and a positive team culture with sufficient staffing, but no permanent registered manager in place."
Systems in place helped safeguard people from the risk of abuse. Assessments of risk and safety and supporting measures in place helped minimise risks. Staff managed people's medicines safely.
A staff member told us, 'It's been great since [manager name] has been here; she listens to us, involves us in everything and tells us we are all important. We have regular team meetings and supervisions now and things are much better than before. We work well as a team.'
Staffing levels were sufficient to meet people's needs and managers recruited staff safely.
Staff had completed the appropriate mandatory training to keep people safe and understood where people required support to reduce the risk of avoidable harm.
At the time of our inspection there was not a registered manager in post. However, area managers and a deputy manager had maintained permanent manager cover since the last registered manager left the service and the provider was in the process of recruiting a new permanent registered manager.
A second person said, 'I had visited other homes but this one stood out from the rest. The staff are my friends. They help me all the time. I have plenty of things to do. There is usually something every day. We have lots of parties and people coming in to entertain us.'
No permanent manager in place, covered by area managers and deputy while recruiting one.
At the time of our inspection there was not a registered manager in post. However, area managers and a deputy manager had maintained permanent manager cover since the last registered manager left the service
No activities coordinator or specialist programmes mentioned, just basic daily events and entertainment.
Shared areas include lounges, a conservatory, hair salon, library room, breakfast bar, TV room and an activities and games room.
Only standard mandatory training covered, no specialist courses or career development mentioned.
We looked at staff training and supervision records.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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