Last updated: 10 February 2026
"Approachable managers, stable staffing, supportive training and positive culture, although activities lack a dedicated coordinator."
Per 2019 comprehensive inspection: Staff received training in understanding and reporting safeguarding. They were knowledgeable and confident about reporting any concerns that may arise.
Per 2019 comprehensive inspection: Staff in all roles felt valued and knew how their role impacted on the quality of service people received.
Per 2019 comprehensive inspection: The service had a consistent staff team and did not use agency staff.
Per 2019 comprehensive inspection: Staff told us they received a lot of support to further their knowledge and skills. One member of staff said, 'I have never had an employer that interested.'
Per 2019 comprehensive inspection: Everyone told us that the providers were approachable and took any concerns or queries seriously.
Per 2019 comprehensive inspection: A number of external people were employed to provide music therapy, chair exercises, poetry reading and hairdresser days. In addition, staff supported people with activities including gardening, baking and singing.
There are varied activities like music therapy and gardening with outside help, but no dedicated activities coordinator or staff trained in specialist therapies, so the role can feel routine some days.
Per 2019 comprehensive inspection: A number of external people were employed to provided people with a variety of activities they may enjoy. This included, music therapy, chair exercises, poetry reading and hairdresser days. In addition, staff supported people with activities including gardening, baking and singing.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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