Working at Beechmount
Rousdown Road, Torquay, TQ2 6PB
Operated by South West Care Homes Limited
25 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Passionate leadership and positive staff morale with good support, but stretched staffing and basic activities hold it back."
Safety & Risk
6/10
✓
People's medicines were managed safely and administered as directed by their GP... Some records relating to medicines that were to be given 'as required' needed to be more detailed... We recommend the provider reviews all records relating to 'as required' medicines.
Staff Culture
7/10
✓
There was positive staff morale with staff saying they felt very well supported by the registered manager and provider. Staff told us they had regular opportunities to discuss their performance and had opportunities to attend team meetings.
Staffing Levels
5/10
!
Most people told us they felt there were enough staff. However, some people felt that staff were very busy and they could do with having more staff. One said, 'Too much pressure on a few people (staff). They are wearing them out.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received appropriate training to help them understand and support people's needs. Training and refresher training was carried out frequently... Staff received regular supervision to discuss any areas of difficulty or identify training needs.
Management
7/10
✓
Staff told us the registered manager was passionate about providing good care outcomes for people and led by example. One staff member said, 'We have a lot of respect for her (registered manager) and she is here all the time. She works really hard, and she puts the hours in.'
Programmes
5/10
!
Per 2019 comprehensive inspection: The service had planned activities available for people throughout the week, and a programme was on display. On the day of the inspection this included a visiting activities provider... developing links with a local primary school to organise joint visits.
Points to consider
Staffing levels are enough to keep things safe but residents say staff look busy and worn out at times.
Most people told us they felt there were enough staff. However, some people felt that staff were very busy and they could do with having more staff. One said, 'Too much pressure on a few people (staff). They are wearing them out.'
Activities programme has regular events like entertainers and school visits but no specialist coordinator or creative innovations to vary the workday.
Per 2019 comprehensive inspection: The service had planned activities available for people throughout the week, and a programme was on display. On the day of the inspection this included a visiting activities provider... developing links with a local primary school.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews