Last updated: 9 February 2026
"Strong staff morale and teamwork with effective safety and supportive management, although some temporary workers and basic activities hold it back."
From 2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, using PPE effectively and safely, accessing testing, promoting safety through layout and hygiene, making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Morale among staff appeared high and staff told us there was a strong sense of teamwork... 'I love working here. There is a great atmosphere of compassion and caring... I always feel appreciated'
Per 2018 comprehensive inspection: People told us they felt there were enough staff... we observed there were enough staff on duty to meet people's care needs... 'There is always enough staff on duty. We are never rushed'
Per 2018 comprehensive inspection: We saw a training matrix confirming that staff had completed training that the provider considered mandatory... Staff had also received other training relevant to people's needs for example dementia care, safe handling of medicines, catheter care... all staff received regular supervision
Per 2018 comprehensive inspection: There was a long standing registered manager in post... made themselves visible within the home... approachable and supportive.
Per 2018 comprehensive inspection: There was a range of activities offered... visiting singers and musicians, bible study, reminiscence sessions... chair exercises and ball games, book reading and quizzes... 'The activity lady comes and talks to me'
Staffing is sufficient so staff are not rushed but they use some temporary workers and there is no evidence of exceptional stability or proactive recruitment.
Per 2018: One member of temporary staff said 'This is the best place I have ever worked'... The registered manager told us they used a dependency tool... if extra support was required... additional staff cover was arranged.
Activities include outings, quizzes, exercises and group sessions run by an activities person but no specialist programmes or innovative approaches to make the job more varied.
Per 2018: There was a range of activities... visiting singers... bible study, reminiscence... chair exercises... quizzes... 'We do quite a few outings... The activity lady comes'
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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