Last updated: 9 February 2026
"Staff praised supportive management and positive culture with stable long-term team, but activities are basic without specialist programmes."
Risks continued to be appropriately assessed and mitigated. Medicines were managed safely with no gaps or omissions in records. Staff knew what they should do to identify and raise safeguarding concerns.
Staff were complimentary about the provider and felt the values displayed by the provider was reflected in the support they provided. They had the opportunity to discuss any concerns informally with the provider.
Currently there were enough staff to cover all shifts. The providers also provided direct care and support whenever required. Most of the staff team had been working for the provider for many years.
Records showed that staff continued to undertake training in topics relevant to their roles such as dementia and epilepsy. Staff were provided with regular supervision and one staff was doing NVQ level 3.
Staff were positive about the support they received from the management team. They felt they could raise concerns and they would be listened to. A member of staff described the provider as 'Supportive, caring, team player, friendly, helpful, understanding and approachable.'
People continued to be supported to take part in activities they enjoyed including craft, book reading, walking in the garden and going to church.
Only basic activities like crafts, book reading, garden walks, and church trips, no dedicated coordinator or specialist programmes to vary the role.
People took part in a variety of group activities including craft, book reading, walking in the garden and going to church if they want.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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