Last updated: 9 February 2026
"Staff praised caring managers and innovative training in an improved culture, but uncertain staff retention and routine activities hold it back."
Safety risks to people were managed well. Managers assessed and reviewed safety risks... Medicines were managed safely.
All of the staff we spoke with told us how they had felt the service had improved since our last visit. One staff member told us, “It’s a massive difference, you can really tell how much things have changed.”
The service was staffed by a sufficient number of trained staff on each shift to ensure people’s identified needs were being met.
Staff were encouraged to participate in a range of training... enrolled the service on extra training, such as a falls research programme, to enable progression and innovation around falls management.
The whole staff team gave positive feedback about the provider and registered manager, describing them as, ‘involved’, and ‘caring’.
The service employed an activity coordinator, who had a programme of activities including trips out and exercises within the service. People’s birthday’s and sporting events were celebrated within the service.
Staffing levels are sufficient to meet needs, but no details on staff staying long-term or low use of agency workers.
The service was staffed by a sufficient number of trained staff on each shift to ensure people’s identified needs were being met.
There is a regular activities programme with a coordinator, trips and events, but no specialist or innovative approaches.
The service employed an activity coordinator, who had a programme of activities including trips out and exercises within the service.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp