Last updated: 10 February 2026
"Staff feel supported by approachable managers in a positive culture with good training and safety focus, although staff stability is unclear and no activities details provided."
There was a culture of safety and learning. Risks were not overlooked or ignored and were treated as an opportunity to put things right, learn and improve.
Staff also told us they felt the management promoted a positive culture, which was focused on person centred care. Comments included, “The manager promotes us being helpful to people and to always give them choice”
People told us they thought there were enough staff and their needs were met in a timely manner. We observed enough staff on duty, including nursing staff.
New staff were supported by an induction programme and support for staff continued in the form of training, supervision and appraisal.
Staff spoke positively about the management team and told us they felt supported in their role. Comments from staff included, “The managers are approachable, and I can talk to them, they are accommodating”
No information on activities, engagement programmes or creative approaches provided in this inspection report
Staffing is adequate with enough staff on shifts to meet needs safely, but no details on team stability or agency use.
There were appropriate staffing levels and skill mix to make sure people received safe, good quality care that met their needs.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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