Working at Beechcroft Manor Nursing Home

Medicines were managed safely and records relating to the administration of medicines were accurate and complete. Staff had received training in safeguarding adults and understood their responsibilities to identify and report any concerns.

Staff told us they enjoyed working for the organisation and spoke positively about the culture and management of the service. They also told us that they were encouraged to openly discuss any issues.

There were sufficient staff available to ensure people's wellbeing, safety and security was protected. A relative told us, 'I come here a couple of times a week and I am happy with the staffing levels'.

New staff completed an induction to ensure they had appropriate skills and were confident to support people effectively. Staff training was linked to the Care Certificate which is a recognised set of national standards. Staff received additional training when it was required.