Last updated: 10 February 2026
"Stable staffing with good retention and a positive family-like culture, but inconsistent governance and fire safety concerns hold it back."
A fire risk assessment had been completed, however, we found this had not been done by a competent person with the right skills and training.
The staff were positive about working at the home. One staff member told us, 'I enjoy it here. It is nice, the management are good, and we all pull together, it's like we're a family. Everyone is there for each other'.
People were supported by enough staff... Staff confirmed there were enough staff available to meet people's needs and people did not have to wait for their support... small team, only 18 of us and most have been here a long time.
Per 2019 comprehensive inspection: Staff received compulsory training to meet the requirements of their role.
The governance arrangements in the home were not consistently effective in identifying areas for improvement or capturing when action had been taken.
Per 2019 comprehensive inspection: we observed a number of ladies having their hair done and enjoying a pamper session in the lounge.
Just basic pamper sessions and hairdressing now and then, no activities coordinator or regular programme so the job is mostly routine care like washing and meals.
Per 2019 comprehensive inspection: we observed a number of ladies having their hair done and enjoying a pamper session in the lounge.
Fire risk assessment not done by someone properly trained, which is a safety concern.
A fire risk assessment had been completed, however, we found this had not been done by a competent person with the right skills and training.
Managers do not always keep policies up to date or track what needs fixing from checks.
Policies were not consistently up to date. The governance arrangements in the home were not consistently effective in identifying areas for improvement or capturing when action had been taken.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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