Last updated: 10 February 2026
"A well-regarded hands-on manager and effective safeguarding, but adequate staffing without a stable team and activities lacking a dedicated coordinator."
The service had effective safeguarding systems in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm.
All appeared to be happy in their work and more than willing to adapt their work to accommodate needs.
There were sufficiently trained and experienced staff to meet people's needs and all appropriate recruitment checks had been completed.
A variety of training was in place for staff which covered mandatory subjects such as health and safety and safeguarding, as well as other areas of need for individuals such as PEG management. Staff were encouraged and supported to undertake vocational qualifications.
People, relatives, professionals and staff all spoke well of the registered manager who worked in the home most days which meant they knew people living in the service well.
A variety of activities were made available for people; Some external entertainers visited the service and staff also arranged everyday activities for people; Local schools visited the home as part of the activities programme.
Staffing is adequate with enough staff on duty, but nothing special like low agency use or a long-serving team.
People we spoke with, including staff, relatives and those living at the home felt there were enough staff on duty to meet people's needs.
Activities are regular with entertainers and school visits, but no dedicated coordinator or specialist programmes to vary the role.
A variety of activities were made available for people; Some external entertainers visited the service and staff also arranged everyday activities.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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