Working at Beechcare Incorporating the Peter Gidney Neurological Centre

Risk assessments were clear, comprehensive and up to date. Accidents and incidents were investigated. Investigation records were thorough and included actions plans and lessons learned.

Staff told us the culture was open and honest with good teamwork and they found the manager supportive and approachable.

There were enough staff deployed to meet peoples' needs. People, relatives and staff told us they thought there were enough staff.

Additional training had been arranged for staff, to meet people's specific needs, for example, Parkinson's disease, epilepsy or diabetes. The service arranged drop-in training sessions for staff on a variety of topics, largely focused around neurological conditions, every 2 weeks.

There was a new manager in post and staff told us they found them approachable and supportive with an open-door policy.

There was an enthusiastic activities team and a programme of activities on offer. Some were group activities, and some were individual sessions. We saw people engaged in various activities during the day, such as one to one karaoke, singing, dancing and bingo.