Last updated: 9 February 2026
"Good training and safety practices with staff feeling valued, but no registered manager and limited activities hold it back."
People were kept safe from avoidable harm. Staff knew people well and understood how to protect them from abuse. Staff had training on how to recognise and report abuse and they knew how to apply it.
Staff told us they felt more valued and that the provider had worked hard to ensure management were visible in the service. One staff member told us, "There has been lots of improvements, I feel supported by [home manager]."
The service had enough staff on each shift to meet peoples care and support needs. Since the last inspection the home manager had recruited a number of staff and no longer needed to use agency staff.
People were supported by staff who received relevant and good quality training in evidence-based practice. This included training in the wide range of strengths and impairments people with a learning disability and or autistic people may have... staff had completed a number of different Autism training sessions, including face to face training.
At the time of our inspection there was not a registered manager in post. A new manager had been in post since the last inspection and was in the process of submitting an application to register.
The home manager had made improvements in the sensory room since the last inspection. The room was now accessible to everyone and had different sensory items and lights.
No permanent manager in place, the new one is still applying to register.
At the time of our inspection there was not a registered manager in post. A new manager had been in post since the last inspection and was in the process of submitting an application to register.
Staffing is adequate now after recruiting to drop agency use, but nothing said about stable long-serving team or easy workloads.
The service had enough staff on each shift to meet peoples care and support needs. Since the last inspection the home manager had recruited a number of staff and no longer needed to use agency staff.
No activities coordinator or varied programmes, just basic sensory room access and routine tasks like laundry support.
The home manager had made improvements in the sensory room since the last inspection. The room was now accessible to everyone and had different sensory items and lights.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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