Working at Beech Tree Hall
Marsh Lane, Doncaster, DN5 0SQ
Operated by Mr Donald Smith
17 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Staff feel supported with good activities and programmes for people, but heavy agency staff use and safety risks create instability."
Safety & Risk
3/10
✕
Risks associated with people’s care were not always managed to keep people safe... personal emergency evacuation plans were not kept updated in emergency grab bags... listening device was left unattended.
Staff Culture
5/10
!
Staff felt supported by the current management team... We received mixed feedback from staff about the way the team worked. Some staff told us they worked together well... Whilst other staff felt communication was poor.
Staffing Levels
3/10
✕
The provider was actively trying to recruit to the service as the extensive use of staff who were not permanently employed posed challenges to the management of the service.
Training & Dev
4/10
!
Supervision sessions had not been held with some staff for a long time. The new management team were in the process of ensuring supervisions took place.
Management
4/10
!
Some recent changes to the management team had highlighted some processes and systems which required further development. Some management audits had not identified the issues we found during our assessment.
Programmes
5/10
!
People were supported to take part in a range of activities in the community. People were supported to engage in hobbies and interests of their choosing such as going for walks, swimming, visiting the local pub and shops.
Points to consider
Heavy reliance on agency staff and lots of new staff means the team lacks stability and consistency.
the extensive use of staff who were not permanently employed posed challenges to the management of the service... There are a lot of new staff all the time and they are going through a learning curve.
New managers are working on improvements but their quality checks miss some issues found by inspectors.
Some management audits had not identified the issues we found during our assessment... systems in place for monitoring and improving the quality of the service needed to be embedded.
Supervisions for staff have not happened for some in a long time so support and development feels patchy.
supervision sessions had not been held with some staff for a long time. The new management team were in the process of ensuring supervisions took place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews