Working at Beech Manor
21 Banstead Road South, Sutton, SM2 5LF
Operated by Glancestyle Care Homes Limited
8 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff benefit from specialist training, regular supervision and strong safety, but extra shifts cover staffing gaps and activities lack a specialist coordinator."
Safety & Risk
8/10
✓
Risks thoroughly assessed with professional input, medicines managed safely including self-medication, lessons learned from incidents with action plans like increased night staffing.
Staff Culture
7/10
✓
Staff felt confident and supported, encouraged to speak up and whistleblow, with positive feedback from staff and relatives.
Staffing Levels
6/10
✓
Sufficient staffing levels maintained, with staff working extra shifts to cover shortfalls and emergency absences.
Training & Dev
8/10
✓
Staff completed specialist training in mental health conditions including Schizophrenia, OCD, Depression, plus physical conditions, with regular supervision and appraisals.
Management
7/10
✓
Registered manager conducted audits, acted on feedback from staff and resident meetings, and attended board meetings for oversight.
Programmes
6/10
✓
Each person had an individual activity plan supporting interests like college, fishing, gardening, art, shopping, and employment.
Points to consider
Staffing is adequate but staff sometimes work extra shifts to cover gaps.
Staff worked extra shifts to cover if there were shortfalls and emergency absence.
Activities follow individual plans with outings and hobbies but no specialist programmes or coordinator.
Each person had an individual activity plan in place; and staff supported them to following it. People took part in various activities within and outside the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews