Working at Beech Lodge
97 Bodmin Road, St Austell, PL25 5AG
Operated by Cornwallis Care Services Ltd
28 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Approachability of the hands-on manager and positive staff culture stand out, but agency staff use and standard training hold it back."
Safety & Risk
7/10
✓
Improvements had been made on how risks were identified, assessed, monitored and reviewed. Risks were identified and staff had guidance to help them support people to reduce the risk of avoidable harm. Staff had undertaken updated safeguarding training.
Staff Culture
7/10
✓
Staff told us they enjoyed their roles. Comments included; 'The manager is amazing' and another said; 'The best manager I have ever had.' Staff felt respected, valued and supported and said they were fairly treated.
Staffing Levels
6/10
✓
There were sufficient numbers of staff employed and on duty to meet people's assessed needs... Agency staff were used, however these were regular staff employed by the company's own staffing agency who knew the service well.
Training & Dev
6/10
✓
There was a system in place to monitor training and ensure it was regularly refreshed and updated, so staff were kept up to date with best practice. Training sessions were currently online. Staff new to the care sector were supported to complete induction training.
Management
8/10
✓
Staff and a relative told us the registered manager of the service was 'hands on', approachable and listened when any concerns or ideas were raised. A relative said; 'They (the registered manager) always keep in touch, lovely place.' One staff member said; 'Couldn't wish for better.'
Programmes
6/10
✓
The service employed a 'Health and Well Being' worker to provide and arrange suitable activities for people. These where either one to one or group activities. Pictures displayed showed a variety of activities had taken place, including outdoor activities.
Points to consider
Staffing is adequate and enough to meet needs, but they use some agency workers even if they are regular ones from their own agency.
Agency staff were used, however these were regular staff employed by the company's own staffing agency who knew the service well.
Only standard training like induction and updates, no specialist courses or funded qualifications mentioned.
There was a system in place to monitor training and ensure it was regularly refreshed and updated... Staff new to the care sector were supported to complete induction training.
Activities programme has a dedicated worker with variety like walking and garden time, but no specialist or innovative approaches.
The service employed a 'Health and Well Being' worker to provide and arrange suitable activities... Pictures displayed showed a variety of activities had taken place, including outdoor activities during the lockdown periods of the pandemic. Mostly walking or dog walking.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews