Last updated: 9 February 2026
"Approachable management and positive culture ensure strong safety, but basic activities and recruitment gaps hold it back."
2020 targeted inspection: Assured safe infection prevention, PPE use, visitor protocols; per 2018: good safeguarding, risk management, medicines and incident recording.
Per 2018 comprehensive inspection: Staff described culture as 'open, responsive and honest'; people said 'We are one happy family' and 'The manager does a good job'.
Per 2018 comprehensive inspection: 'Staffing numbers were sufficient to meet people's needs' and 'staff covered shifts when necessary'; three of five recruitment files lacked interview records or risk assessments.
Per 2018 comprehensive inspection: Staff had completed training in relevant areas, received induction, supervision and appraisals, with opportunity to study for qualifications.
Per 2018 comprehensive inspection: 'The management style of the registered manager was open and approachable. Staff told us they expressed concerns or ideas freely and felt these were fairly considered.'
Per 2018 comprehensive inspection: 'Activities were held in-house and included crafts, jig-saws, ball therapy, armchair exercises, puzzles, quizzes, magazines, books and board games'; some external trips.
Enough staff to get by but care workers cover extra shifts sometimes and some new hire files missed checks like interviews.
Staff told us they covered shifts when necessary... three others did not [contain] interview records or risk assessments when starting staff on DBS first checks.
Just basic activities like crafts, puzzles and armchair exercises with no activities coordinator, so the job is mostly routine personal care.
Activities were held in-house and included crafts, jig-saws, ball therapy, armchair exercises, puzzles, quizzes...
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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