Working at Beech House Nursing Home

Big safety issues like out of date risk assessments, unaddressed fire risks, and gaps in medication records put people at risk.

Risk assessments were not always up to date and consistent. Environmental risks were not always addressed in a timely manner which placed people at risk of harm. Some gaps in medicine administration records (MARs) had not been picked up.

Not enough staff overall and especially at night, leaving everyone stretched even if call bells get answered.

Staff told us there were insufficient care staff at the home... Staffing levels at night were insufficient to ensure there were enough staff to support people to leave the building in the event of an emergency.

Staff raise worries about low staffing and hours but leaders do not always listen or sort them out.

Staff told us they had raised concerns regarding staffing pressures but did not always feel like leaders listened to them.