Last updated: 9 February 2026
"Supportive managers and a positive staff culture, but busy shifts, basic training and standard activities hold it back."
Per 2021 targeted inspection: 'The registered manager had established effective infection prevention and control procedures which were understood and followed by the staff.'
Per 2020 comprehensive inspection: 'Staff morale was good, and they felt valued and supported.'
Per 2020 comprehensive inspection: 'There were sufficient numbers of staff deployed to meet people's needs and ensure their safety.'
Per 2020 comprehensive inspection: 'New staff were supported through an induction programme and the provider's mandatory training was provided for all staff members.'
Per 2020 comprehensive inspection: 'The manager is fantastic. She is always approachable and supportive.' (staff comment)
Per 2020 comprehensive inspection: 'The provider employed an activity coordinator and an activity programme was displayed on the notice board.'
Staffing is adequate to meet needs but no details on low agency use or good staff retention so shifts might sometimes feel busy.
Per 2020 comprehensive inspection: 'There were sufficient numbers of staff deployed to meet people's needs'
Only standard induction and mandatory training with supervisions, no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: 'New staff were supported through an induction programme and the provider's mandatory training was provided'
Activities coordinator runs a programme but no evidence of varied special events, community links or creative innovations to make days more interesting.
Per 2020 comprehensive inspection: 'The provider employed an activity coordinator and an activity programme was displayed'
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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