Working at Beech Dene Residential Care Home
Westwood Road, Leek, ST13 8DL
Operated by Whitelodge Alveley Limited
35 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported and valued with good training and a caring culture, but medicines safety and limited activities need improvement."
Safety & Risk
3/10
✕
Medicines were not always safely managed... Medicines audits were not robust. Stock checks were not being completed... This was a breach of Regulation 12.
Staff Culture
6/10
✓
Staff felt supported in their role and felt able to raise concerns if needed. Staff promoted a caring environment for people.
Staffing Levels
5/10
!
There were enough safely recruited staff. The registered manager told us agency staff were used if needed, mainly to cover holidays and sickness.
Training & Dev
6/10
✓
Staff kept their training up to date. Most training was online, although practical training, such as moving and handling, was completed face-to-face.
Management
5/10
!
People, relatives and staff were positive about the management team. Staff felt supported in their role and felt able to raise concerns if needed.
Programmes
4/10
!
People's views on activities in the home were mixed. 'There's not really a lot to do apart from TV. We have the odd quiz... Occasionally they do exercises with us and games'.
Points to consider
Medication stock checks weren't done so they couldn't spot if people missed doses.
Medicines audits were not robust. Stock checks were not being completed and therefore the registered manager could not be assured people's medications were being given to them appropriately.
Only basic activities like occasional quizzes, games and exercises with no full-time activities coordinator.
There's not really a lot to do apart from TV. We have the odd quiz which is okay... Occasionally they do exercises with us and games... the activity coordinator was part time.
Staffing is adequate but relies on agency workers now and then and recruitment is ongoing.
The registered manager told us agency staff were used if needed, mainly to cover holidays and sickness, and recruitment was on-going.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews